FAQs

Do you have a question about your visit to the Spotlight?

Please read our FAQs below or get in touch with our team by calling our box office or emailing info@thespotlightvenue.com.

Our box office opening times are Monday – Friday 10am-2pm. Alternatively you can speak to one of our members of staff when you arrive at the venue.

We have over 90 free parking spaces in our car park.

Yes. We have open Wi-Fi available throughout our venue.

Of course. Please call us to speak to a member of staff who will be able to recommend the best area to hire for your event.

Please see our terms and conditions regarding eligibility for a refund and/or exchange.

You can pre-order interval drinks at the bar before the performance.

The safety of our customers and staff is our priority. We have put in a number of safety measures in place. Please see our COVID-19 page for more information.

Please contact NHS directly on 111 or NHS Test and Trace on 119 and follow Government guidelines.

Please click here for our current vacancies